Message
Chat is unavailable right now
Chat is unavailable right now: what the ForestVPN message cp.ask_disabled means, why it appears and what to do about it.
Updated October 11, 2026
The app says: "Chat is unavailable right now."
What it means
The chat assistant is switched off for now. It has nothing to do with your VPN connection.
What to do
Contact support by email from the Help page.
Why it happens
ForestVPN turned the chat off temporarily.
Where you see it
The ForestVPN apps show this message where the step that failed happened. The code is cp.ask_disabled.