Message
Not authorized: request refused
Not authorized: request refused: what the ForestVPN message cp.unauthorized means, why it appears and what to do about it.
Updated October 11, 2026
The app says: "Not authorized."
What it means
ForestVPN's service did not accept the signature on a request from this device.
What to do
Connect again. The app registers the device again if it has to.
Why it happens
The device's identity and the service's record of it did not match, for example after a restore from a backup.
Where you see it
The ForestVPN apps show this message where the step that failed happened. The code is cp.unauthorized.