Delete your account

You only have an account if you created an account number. If you never did, there is nothing to delete: removing the app is the whole process.

How to delete it

1. Open Account and choose Delete account. On a Mac the entry is Delete account…. The console has the same entry on its Account page.
2. Type the full 32-character account number. Being signed in on the device is not enough, so that a device someone else added cannot delete your account.
3. Read the preview. It shows how many devices are attached and how many subscriptions are active.
4. Confirm.

For your safety: if a device has been on the account for a week or more and was used in the last 30 days, delete the account from that device. A newer device can do it once it has been on the account for a week. The console can do it once none of those devices has been used for 30 days.

What deleting does

• The account number stops working, and it cannot be brought back. This is the same as losing it.
• Every device that was attached to the account is no longer linked to any account, including devices you are not holding.
• It cannot be undone.

What deleting does not do

Deleting the account does not cancel a subscription. Apple and Google keep billing until you cancel in their store, so cancel first. An App Store subscription stays with the device that bought it. A Stripe card subscription keeps renewing until you stop it, in the console under Subscription.

What happens to data

See what a deletion request can reach in the privacy policy, which lists what exists, how long it is kept, and what cannot be removed.