Question 1

Does ForestVPN keep logs of what I do?

Accepted Answer

No. We don't keep activity logs or connection logs — no record of the sites you visit, the apps you use, or the timestamps of when you connect. The safest data is the data we never collect, so no-logs isn't a setting you toggle on; it's the default we build the whole network around. The exact commitments live in our Privacy Policy.

Question 2

How is my traffic encrypted?

Accepted Answer

Every byte is encrypted in transit using modern WireGuard tunnels. Your traffic stays private between your device and the exit server — and nowhere else. There's no plaintext hop where your data sits exposed, and the keys that protect a session never leave your device.

Question 3

If you don't log activity, what do you store at all?

Accepted Answer

Only what's needed to run your account and bill you fairly — things like your email, your plan, and aggregate usage counters that never tie back to specific sites or sessions. We'd rather have less to protect than more to explain, so we collect as little as possible and never sell it.

Question 4

What happens if my VPN connection drops?

Accepted Answer

The apps are built to fail closed. If the tunnel drops unexpectedly, your traffic isn't silently routed over your unprotected connection — protection is the default state, not a best-effort add-on. Reconnection is automatic and quiet.

Question 5

Which platforms do the end-user apps run on?

Accepted Answer

Your customers connect through native apps on the major platforms — iOS, macOS, and beyond — all branded as yours. You ship the VPN; we keep the apps current. See the platform features for the full capability set.

Question 6

Can I set my own plans and prices?

Accepted Answer

Yes — you define your own plans, prices, and quotas (monthly, annual, or metered) and change them whenever your business needs. ForestVPN meters usage and enforces the limits underneath. Our own platform pricing is on the pricing page.

Question 7

How does billing and payment processing work?

Accepted Answer

Each project gets built-in, per-project billing — connect Stripe or your own card processor — with coupons, dunning, and automatic retries handled for you. Your customers are charged on your terms; you never wire a billing stack yourself. The for-business page walks through what's included.

Question 8

How does revenue reach me?

Accepted Answer

Revenue from your customers lands in your account through scheduled payouts — no manual reconciliation, no surprise holds. You watch it all from the operator console alongside subscriptions, refunds, and usage, so you always know where the business stands.

Question 9

How does ForestVPN charge me?

Accepted Answer

Forest Network is a simple per-seat subscription on a predictable cycle — no countdown timers, no surprise add-ons. Upgrade, downgrade, or cancel at any time from the console; changes take effect at the next renewal. Full plan details are on the pricing page.

Question 10

Is there a free tier to start with?

Accepted Answer

Yes — the free tier lets you stand up a project and explore the operator console without a card. Trial availability and any introductory offer are shown on the pricing page when you sign up, so you always see the current terms before you commit — never a teaser price that quietly changes later.

Question 11

What is the private mesh?

Accepted Answer

The mesh links your own devices into a private network so they can reach each other securely from anywhere — as if they were on the same LAN — without exposing anything to the public internet. Only you can see your mesh; it's yours, end to end.

Question 12

What are vspaces?

Accepted Answer

Vspaces (virtual spaces) let you carve your mesh into separate, isolated networks — one for personal devices, another for a project or a team — each with its own membership and reach. It's a clean way to keep contexts apart while sharing resources securely within each space.

Question 13

Can I run my own VPN business on ForestVPN?

Accepted Answer

Yes. ForestVPN is multi-project by design: you can launch your own white-label VPN on our network — bring your brand, your plans, and your customers, and we run the tunnels, the billing, and the apps underneath. The for-business page walks through what's included.

Question 14

What does ForestVPN handle, and what do I own?

Accepted Answer

You own the front door — your brand, your pricing, your customer relationships. ForestVPN runs everything underneath: the global tunnel network, the billing and payouts, and the native apps your customers install. Your customers see your name and your pricing; the infrastructure stays invisible. You focus on the business, we keep the engineering calm.

Frequently asked questions.

Privacy & security

Platform, billing & payouts

Mesh, vspaces & running your own VPN

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